DataCard ImageCard Select Guía de usuario descargar pdf (Pagina 76)

Troubleshooting

6-7

Obtain guidance from service before performing this task.

User’s Guide for Express™ and Select™ Class Printers

Topcoat applied using the print ribbon

You might apply topcoat to the card using a T panel as part of the print ribbon.

Part or all of the printed

image is expanded.

The printhead is not

installed properly.

Remove and reinstall the

printhead cartridge. See

Chapter 4.

Part or all of the printed

image is compressed.

The card path may be

obstructed.

The rollers might be dirty.

The cards might not meet

specifications.

Check the card transport

track for jams. Check the

duplex module (S2

printers only) for jams.

Clean any card jams.

Use the printer cleaning

card, then clean the

rollers. See Chapter 4.

Obtain and use a different

supply of cards. See

Appendix B.

Table 6-1: Print quality problems

What you see Possible causes Solutions

Table 6-2: Topcoat quality problems—print ribbon

What you see Possible causes Solutions

Random scratches appear

in the topcoat of the

printed card.

The inside of the printer

might be dirty.

Supplies were

mishandled.

Run a printer cleaning

card and a duplex

cleaning card. Clean the

rollers. See Chapter 4.

Store supplies in a clean

environment. Keep

supplies in their packaging

until loaded in the

cartridge.

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