Datacard Group Confidential Page 17 of 20
April 2007
eliminates the unnecessary loss of ribbon when the printer is turned off and
reinitialized.
Q: Can I take a partially used print ribbon from one SP35 Plus card printer and use
it in another SP35 Plus card printer?
A: Yes. The individual print ribbon information is maintained on the RF tag; not in the card
printer. When a partially used print ribbon is installed into a second SP35 Plus card
printer, the RF tag on the take-up core informs the printer of the type of print ribbon
installed and the remaining number of images available on the supply core. When
multiple SP35 Plus printers are used in a print-farm, print ribbons can be freely
exchanged between printers.
Q: Do the ribbons that are presently available for use in other SP series card
printers and SP Plus series printers work in the SP35 Plus card printer?
A: All of the print ribbon kits that are available for the SP35 card printer can be used in the
SP35 Plus card printer.
Q: Can the SP35 card printer work with other Datacard
print ribbons?
A: Ribbons that are qualified for use in earlier Datacard printers are not designed,
qualified or recommended for use in the SP35 Plus card printer. Ribbons used with
other Datacard printers do not contain the new core design and the RF tag that
provides enhanced printer features such as Ribbon Saver and auto ribbon detect.
Q: Does the SP35 Plus card printer operate with monochrome ribbons provided by
third party-suppliers?
A: The only monochrome ribbons that function with the SP35 Plus card printer are the
ribbons listed above all other monochrome ribbons are not recognized by the SP35
Plus card printer and will not allow the printer to produce cards.
Q: How does the SP35 Plus card printer recognize the isopropanol-cleaning card
used to perform a cleaning cycle?
A: Unlike other desktop printers that use an adhesive-cleaning card, the SP35 Plus card
printer utilizes a single isopropanol-cleaning card to clean both the transport rollers,
magnetic stripe head and card flipper. Through the printer driver, the end user must
request that a cleaning cycle be performed. At that time, the driver prompts the end-
user to insert the isopropanol-cleaning card into the SP35 Plus card printer.
Q: Can I use Datacard
StickiCard
adhesive-backed cards in the SP35 Plus card
printer?
A: Yes. The SP35 Plus card printer has the ability to print on StickiCard adhesive-backed
cards.
ORDERING AND PRICING INFORMATION
Pricing information will be distributed via the normal process. We will also be adding the SP35
Plus card printer to our demo promotion program which is offered to all our distribution
channels. Please use the normal process to order your demo units.
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